At Rent One we are committed to ensuring that your personal information is protected and never misused.

Our privacy policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have in place to protect your privacy. It applies to personal information we collect through our Rent One careers website and any associated applications for employment which come through the Rent One careers website.

By sharing your personal information with us, and by continuing to use our careers websites, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.

In this privacy policy, when we refer to "Rent One", "us", "we" or "our", we mean the Rent One Company or companies which provide you with the Rent One careers websites.

If you have any questions, comments or concerns about any aspect of this policy or how Rent One handles your information please call us at 314-426-5885

At Rent One we:

  1. Will only ask for or collect the personal information we need to provide and improve the service, products and experiences our customers expect.
  2. Give you control over the personal information we hold about you to ensure it is accurate and reflects your preferences.
  3. Make sure your personal information is always secure and protected.
  4. Are fair and transparent about how we use the personal information we hold.
  5. Only ever use your personal information for the purpose that you trusted us to use it for.
  6. Will never sell your personal information and only share it as outlined in our privacy policy or when you ask us to.
  7. Respect your choices and will inform you if there are important changes that affect your personal information or how we use it.
  8. Take responsibility for the personal information that we hold about you.

What personal information do we collect?

Personal information is defined slightly differently across the world. To guarantee your privacy and the protection of your information, we define it as any information that could be used to identify you or another individual.

We collect personal information from you in a number of different ways; you may share that information with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used. For more detail on how we use your personal information, please see the section titled "How do we use your personal information?".

Information you share with us

We collect personal information that you share with us when you interact with us through our website, email, phone or otherwise. You can decide not to provide certain information. If you do so, you may not be able to take full advantage of a career at Rent One and process an application.

For example, you may provide information to us when you contact us about an opportunity to work at Rent One, upload a Resume, fill out an application or in an answer to an interview questions.

To apply for a role listed on our website we require users to upload a resume, or fill out an employment application. Through these interactions you may share with us: your name, address, e-mail address, postal address, contact number, career history as well as any other personally identifiable information you include in your interactions with Rent One. We may also ask for additional information to assist us with our recruitment process and in the event you are offered a job.

You may also share details of other people; for example, if you know someone at Rent One or otherwise who referred the job to you. In those circumstances, you will need to check with that person that they are happy for you to share their personal information with us, and for us to use it in accordance with this privacy policy.


A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time. Your browser's help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Rent One to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by Rent One to store whether, for example, you want your password remembered or not, and other information. Cookies used on the Rent One website do not contain personally identifiable information.

Information from your online interactions

We collect and store limited personal information and anonymous, aggregate statistics from all visitors to our websites, whether you actively provide us with that information or merely browse our websites. The information we collect includes the internet protocol (IP) address of the device you are using, the browser software you use, your operating system, the date and time of access, the internet address of the website from which you link through to our website and information on how you use our websites.

We use this information so that we can see how long our websites take to load, how they are used, the number of visitors to the different sections of our websites, and what information visitors look at most. It also helps identify any part of our website that isn’t working as well as it should - so we can fix things and make our website better for you and other users.

We do not link information collected from your online interactions with any records we may have of you as an applicant.

How do we use your personal information? Our main reasons for using your personal information is to provide you with information or services that you have requested including supporting your applications to Rent One and to provide and improve the service, products and experiences that you and the users of the Ren Ones careers website, applicants and employees expect from us.

Information you share with us

We use the personal information you share with us in the following ways:

  • To respond to your queries and requests;
  • To communicate with you;
  • To provide services and support for any application you make;
  • To facilitate any application you make to Rent One;

Information from your online interactions

We use the personal information from your online interactions (collected using cookies):

  • For profiling and statistical analysis of behavior when using our websites.

Other potential uses of your personal information

We may also use your personal information:

  • To assist in any disputes, claims or investigations relating to your application; and
  • To comply with our legal obligations.

We therefore promise to:

  • Never pass your personal information to anyone outside the Rent One for them to use for marketing purposes; and

We take responsibility for the personal information that you share with us and require those third parties with whom we share your personal information to apply the same level of privacy protection as is contained in this privacy policy.

We will also share your personal information if we are required to do so by law, including in response to a legal process, such as a court order or subpoena, or to comply with other national, state, provincial or local laws.

How long do we keep your personal information?

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law. Following an application, we keep your information should any other opportunities become available; however, we will only consider your application for up to 6 months for any active openings. To be considered active you will need to reapply based on your interest if further than 6 months from original application.

How do we protect your personal information?

We are committed to protecting your personal information. We use appropriate technical and organizational measures, including encryption, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. We also ensure that our staff are adequately trained in protecting your personal information.

In the unlikely event that we do suffer a security breach which compromises our protection of your personal information and we need to let you know about it, we will do so.

Contact us

If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please email our Privacy Team.

If, after speaking to us, you are not satisfied with our response, you can contact the relevant regulator or authority in your country that is responsible for handling complaints about the use of personal information.

You can contact our Privacy Team at any time at 314-426-5885. We will get back to you as soon as possible.